As a web designer it can be hard to diagnose a problem. This is mainly due to web sites behaving differently depending on the user’s browser, version, screen resolution and settings. Read more about Cross Browser Compatibility here.
Luckily the website Support Details provides us with all this information and more. All you have to do is fill in your name, email address, and the email address of the person at Kintek you want to send the information to, and click “Send Details”.
The more information you can supply us about the bug the better we can understand the problem, and the faster we can resolve it. The following type of details can be useful:
If you are unsure of how to properly explain the problem in words, why not send a picture? Google Chrome has a great extension called Awesome Screenshot (and it is awesome!). Awesome Screenshot lets you take a picture of your screen, crop it, annotate it, circle and draw lines to problem areas, and then lets you upload it and then send the link to us. Very easy and very handy!
Another great tool is Jing.